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Archive for January, 2010

  • Jan
  • 28

What Are People Prepared to Pay For Online?

Almost 50% of consumers around the world are open to more online advertising if it results in free content, the latest Nielsen research has revealed.

But attitudes vary widely dependent on geography, demography and content type. For example, in the Middle East, Africa and Asia/Pacific more than 50% of respondents to the survey said they were interested in more advertising compared with just 40% of North Americans and 39% of Europeans.

Consumers are more likely to pay for content such as music, games, professionally-produced video and movies than for podcasts, blogs or consumer-generated video. In fact, the top 5 types of content that consumers have paid for or would consider paying for are music, feature films, games, professionally-produced video and magazines.

Will the Apple iPad Boost Magazine Subscriptions?

Will the Apple iPad Boost Magazine Subscriptions?

This is good news for some publishers – magazines, for example, are hoping that the latest raft of ereaders and yesterday’s launch of the iPad will create a demand for digital editions which will help shore up circulations.  In addition, there looks like there could be a future for advertiser-funded catch-up video-on-demand services like SeeSaw, which launched in beta earlier this week.

But whether ‘paid for’ models for online news can work is still the subject of heated debate. We’ll know more by the Spring when News International is expected to erect a universal paywall around timesonline.co.uk.

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By: Karen Stephenson

  • Jan
  • 27

The Paid Content Debate Heats Up

New York Times to Introduce Metered Paywall

New York Times to Introduce Metered Paywall

The ‘free vs. paid for’ debate in online publishing moved on apace last week with the announcement that the New York Times is due to launch a ‘metered’ system of online content access in 2011. 

Under this new model, readers will have access to a certain number of articles for free before they have to start to pay -  either via a flat monthly fee or an annual subscription.

Meanwhile, the plans of News International, the most vocal of publishers in its advocacy for paywalls, are continuing to gather momentum with the appointment of Gurtej Sandhu, previously the Senior Vice President of New Media at Rupert Murdoch’s Star TV, as Director of Times Digital . A Spring launch is expected for it’s paywall.

Even those already with existing ‘paid for’ content are making changes to their revenue models - the Financial Times, has announced plans to offer 24 -hour access passes to FT.com.  The new service, which will sit alongside its existing annual subscription options, will be launched alongside its new mobile edition later in the year.

One of the barriers to the wider adoption of complete or partial paywalls has been the lack of technology to facilitate micropayments for pay per article models in both a convenient way for the subscribers and an economic way for the publishers. However, if reports that Apple plans to introduce a web version of its iTunes service prove to be true, it could be used by publishers to charge on a pay-per-article basis, overcoming the problem and opening the floodgates.

The main rationale behind moves to paywalls is that they will help protect traditional print circulations.  Some also argue that online subscriptions will allow publishers to develop closer relationships with their readers and collect more data on them – allowing them to offer a much more targeted offering to advertisers which might well generate more revenues than the current approach.

Alan Rusbridger - Against Total Paywalls

Alan Rusbridger - Against Total Paywalls

However, the publishing industry is not in universal agreement on the paywall issue.  Alan Rusbridger of the Guardian has described plans to erect universal paywalls around content as ’sleepwalking into oblivion’. He believes that newspapers would be foolish to turn their back on the new digital world of openly shared content and that publishers should experiment with other models first – charging for specialist content or asking readers to pay on different platforms such as mobile versions. He also believes that it is too early to write off digital advertising’s potential to support online publishing – a paywall erected around the Guardian’s content would earn a fraction of what the site is already generating in digital revenues.

What is certain is that the online media world is changing fast.  As paywalls become more commonplace, those in search of ‘free news’ will flock to the reducing number of options available. This trend will offer scale to advertisers looking for mass audiences but perhaps also greater targeting if users accept behavioural targeting as a trade off for free access.

Those looking for niche audiences will have the option of engaging with the paid content providers, who will have likely built up a more complete profile on their readers and will be able to offer greater targeting and the ability for brands to leverage their close relationships with their readers.

However, inevitably not all who jump on the paywall bandwagon due to declining advertising revenues will be able to make paywalls ‘pay’, so the next 1-2 years could see a real Darwinian shake out in the media world as only the fittest survive.

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By: Graham Painter

  • Jan
  • 22

Media Predictions for 2010 – from our friends at Deloitte

Deloitte have just released their 9th annual Media Predictions for 2010, and although no predictions are 100% accurate, Deloitte’s are usually well thought-through and researched so well worth taking note of.

The headlines are as follows:

 - 90% of all TV watched and 80% of all audio-content consumed in 2010 will be via traditional broadcast. ‘Linear’ TV and Radio will continue to be the norm in the foreseeable future despite the continued growth of ‘on-demand’ services. Deloitte’s rationale is that ease of use and inertia are the strongest factors behind traditional TV and radio consumption habits being slow to change.

 - Online advertising will continue to grow both in real terms and as a proportion of advertising spend.  Search, social networking and other performance-driven models will lead the way. Magazine and Newspaper advertising revenues are the most likely to be effected as marketers re-align their spends.

 - 2010 will see an explosion of eBooks consumed but not necessarily on the new raft of eReaders being released. eReaders are seen as having too high a pricepoint to achieve rapid penetration.  The rapid growth in eBook consumption will be via existing devices such as laptops, netbooks, smartphones (yes – apparently people read books on smartphones) and the new generation of nettabs.

 - Newspapers and magazines will continue to make noises about charging readers for online content but few will follow their words up with actions in 2010.  The fact that the loss in revenues from the decline in print subscriptions due to free online access dwarfs online advertising revenues is the main driving force behind the desire to change. However, the most attractive payment mode, micropayments for time/article limited access is not workable at the moment, as people are unlikely to want to go through the time and effort of credit/debit card payments for such small amounts.

 - The convergence of TV and internet will continue, but not fuelled by internet-enabled TVs but rather through consumers attaching existing devices, such as wifi-enabled laptops and games consoles, to their television.  The 10 year renewal cycle for televisions and the difficulty of delivering keyboard/mouse style functionality through a remote control are sited as the main barriers.

 - 3DTV penetration will be negligible in 2010 but the mid-term prognosis is good as long as a single platform becomes dominant and the film industry keeps up it’s flow of 3D movies to keep the momentum going.

The main consideration to take into account as you’re weighing up these predictions and the probable impact on your business is that they apply to the mass market, and the behaviour of premium and luxury consumers could differ markedly from the above.

For example, with significantly lower TV consumption than the mass market, luxury consumers are more likely to find on-demand TV attractive as they cherry-pick their viewing for the limited leisure time that they have. In addition, publications that appeal to a wealthier audience are predicted to have more success with paid models for online content, so therefore are more likely to make the jump first.

My advice would to keep reading the Cream blog (sign up to RSS or subscribe to our email) to keep abreast of the implications of the latest media developments for luxury and premium brands.

For a full copy of Deloitte’s Media Predictions for 2010, email catriona@creamuk.com.

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By: Graham Painter

  • Jan
  • 21

Facebook and Twitter – What’s Working & What’s Not

A recent global study by MarketingProfs uncovered a significant divergence between what marketers were using social sites for and what they reported was really working for them.

For example, the most common marketing tactics used on Facebook were ‘Attempting to Drive Traffic to Corporate Materials Through Status Updates’ followed by ‘Friending Customers’. However, the most successful tactics reported by B2C marketers were ‘Creating an App around the Brand’ followed by ‘Creating a Survey of Fans’.  The 2 most popular activities only ranked in 4th (of 6) and last place in the ’success’ rankings.

The same applied to Twitter – ‘Driving Traffic by Linking to Marketing Webpages’ and ‘Driving Sales by Linking to Promotional Pages’ were the most popular activities but the latter activity ranked last in terms of effectiveness. Top of the class were ‘Monitoring Twitter for PR Problems’ and ‘Contacting Users Who Posted Negative Comments about their Brand’.

But what about social site advertising?  Many marketers will be wishing for a significant change in attitudes so they can really start to leverage the mass audiences on Facebook in particular without having to take such a labour-intensive approach. Well, if US attitudes start to spread across The Pond to Europe and beyond, that wish may be reaching fruition.

Recent research on US Female Internet Users found that 9% ‘Always Look at Ads and Always Click Thru’, up 7 points from 2008. A further 30% ‘Look Sometimes’, up from 13% in 2008. Only 21% ‘Actively Ignore’ the ads and only 12% are ‘Annoyed’ by them.

These figures lag well behind those who have become a fan of a product or brand, or joined a group around them (80%) but show that attitudes to Facebook advertising at least are not as negative as might have been assumed and that they’re moving in the right direction.

It also interesting to note that over 50% of Global Social Media Ad Spend originates in the US. Given that social media trends have a habit of spreading, perhaps its time to dip into those marketing coffers to give social media advertising a try.

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By: Graham Painter

  • Jan
  • 15

Video-on-Demand Coming to a (Wide) Screen Near You

Internet-Enabled TV Good News for Luxury Advertisers

Internet-Enabled TV Good News for Luxury Advertisers

3DTV may have been the buzzword at the recent Consumer Electronics Show in Las Vegas (and yes, you will still need to wear the glasses) but it’s the new rash of internet-enabled TVs that are likely to have a more enduring impact on the market.

Unlike other recent innovations such as the iPhone and the upcoming Apple Tablet, which tend to appeal to an affluent but demographically limited audience of early adopters from their mid 20s to mid 40s, internet-enabled TV has a broad appeal across all age groups. A recent Deloittes study in the US found that whilst 65% of internet users across all age groups wanted to connect their TV to the internet,  59% of ‘Babyboomers’ (44-62) and 46% of ‘Matures’ (63-75) were also keen.

As internet TV penetration grows, so will consumers’ appetite for ‘video-on-demand’ content which represents an opportunity for advertisers to use this medium in a much more selective and intelligent way. BBC iPlayer reported over 100m downloads in December alone and PricewaterhouseCoopers has urged broadcasters to come up with strategies to maximise their advertising opportunities around this new channel.  Sky is leading the way, having already adding a ‘behavourial’ element to their offering so advertisers can target consumers around their broader viewing habits rather than on the basis of just one download.

Publishers are also seeing the opportunity that internet-enabled TV offers them to develop new channels of distribution and new revenues and are reportedly rushing to develop widgets to allow consumers to stream their content.  Smartphone magazine reading, as offered by Conde Nast for GQ, will always be niche simply because of the screensize, but internet-enabled TV offers magazine publishers a real opportunity to deliver an experience markedly superior to print and grow their circulations accordingly.

This is all good news for luxury advertisers, as this new technology combined with the trend for TVs to be bigger, slicker and sharper offers an excellent opportunity to showcase the true quality of their products and target more precisely the audiences that crave them. The trick to exploit this media to the full will be to invest heavily in the quality of the content – what will suffice on small screen PCs won’t cut the mustard on a widescreen HD TV.

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By: Graham Painter