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Archive for June, 2010

  • Jun
  • 30

Luxury Brands and Online Advertising – The 5 Keys to Success

There are 5 Keys to Online Advertising Success

There are 5 Keys to Online Advertising Success

Online advertising is a ‘natural fit’ for premium and luxury brands as they look to follow their customers online.  Its highly visual and interactive nature makes it a much more suitable vehicle for delivering a premium brand message than other forms of online marketing such as paid for search.  And recent research from eMarketer has given luxury marketers 5 key pointers to optimise their online advertising spends for greatest effectiveness.

Their first tip is to ensure you use the full range of formats at your disposal to maximise your impact, reach and frequency in your target markets.  Looking at the US market, although spend on online advertising is forecast to grow by over 40% over the next 4 years, video advertising is expected to grow over 3 times faster.  Video will be the new ‘jewel in the crown’ of luxury advertisers but more standard formats such as banners shouldn’t be overlooked.   These ‘cheaper’ formats can still deliver simple, effective messages and can be used to increase a campaign’s frequency, whilst the more expensive video formats can be used to deliver high impact messages in highly targeted environments.

Their second tip is to invest in video. This is perhaps more pertinent with luxury brands where conveying a message of desirability and craftsmenship is absolutely key.  Video advertising combines the emotive and involving appeal of television advertising with the measurability of online.  Recent research by Eyeblaster has shown that video advertising was the most effective form of online advertising – in fact, 71% more effective in terms of performance than any other form of rich media advertising . Put simply, if you do not invest in video, you’re going to be left behind.

Thirdly, marketers need to use the right metrics to judge the effectiveness of their online campaign.  Too many use clicks and impressions, which are easy to measure but much too simplistic.  The measurement of clicks in particular has led to the false impression that online advertising is less effective than email and search.  Recent research from Dynamic Logic shows that good online display advertising has highly positive effects on brand awareness, brand favourability and purchase intent. And research from ComScore demonstrates that online display campaigns drive users to conduct branded searches and visit advertiser sites ‘post impression’*. eMarketer suggests the ideal metrics to measure are the online advertising’s impact on brand metrics such as awareness and purchase intention – but this is expensive. In the absence of this, you should be looking at your campaign holistically and watching for increases in brand searches, direct traffic to the site and ‘non transactional’ conversions such as social media sign ups, email subscriptions or content shares during online campaigns.

Online Advertising's Impact on Brand Metrics

Online Advertising's Impact on Brand Metrics

Fourthly, premium and luxury marketers need to adapt their advertising for the online audience.  Attention spans are extremely short in this environment so Dynamic Logic has given advertisers 5 rules to follow:  brand persistently, stick with a simple and direct message, don’t use too many creative formats, don’t use more than 2 messages per execution, use people where possible and steer clear of ‘reveal’ ads, which rarely work. And of course, the measurability and immediateness of online allows advertisers to test creatives in a way they wouldn’t be able to offline – advertisers should ensure they take this opportunity.

The final recommendation is to use all the tools at your disposal to make the ad relevant and personal to the user. Targeting options offered by publishers such as demographic, geographic, contextual and behavioural offer you the opportunity to target the audience that is interested in your message, and personalised ad platforms such as Struq can be used to personalise messages to consumers based on their previous browsing behaviour to increase relevancy. And when crafting your message, you need to understand what online consumers are willing to exchange their valuable time for – discounts, valuable information and entertainment, in that order of priority.

Online advertising is a key vehicle for luxury advertisers to target individuals at a higher stage in the ‘purchase funnel’, when opinions and preferences are being formed and when price is less of a consideration. By using all the tools and data at your disposal to reach and engage with relevant audiences, you can ensure that you’re using this highly effective, and much mis-understood, medium to the optimum.

For a full recording of the eMarketer webinar ‘The Keys to Online Display Advertising’ click here.

* A site visit that doesn’t result from a click on the ad.

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By: Carla Burgess

  • Jun
  • 22

The Mobile Web – Who, How and What?

Mobile Advertising - Only £37.6m Spent in 2009

Mobile Advertising - Only £37.6m Spent in 2009

The recent release of a raft of stats is starting to evaporate the fog surrounding the mobile web – specifically who’s using it, how often are they accessing it and what are they doing?

With regard to the ‘who’, Comscore stats from the last quarter of 2009  reveal that around 28% of the UK’s 48m mobile subscribers (aged 13+) used their mobile browser.  The ComScore research also reveals that 41% of these browsers were over 35 – not insignificant, although it is clear that the driving force behind the adoption of the mobile internet are those in the 16 to 24 age group.

As for the ‘how’, figures released in March by the European Interactive Advertising Association are enlightening.  10m people in the UK are reported to be browsing the mobile internet in a typical week which, when compared with the overall mobile browsing market revealed by ComScore, would suggest that most mobile browsers are regular users.  The same study found that these users were spending just over 6 hours a week on the mobile internet – more time than they spent reading newspapers or magazines.

As for the ‘how’ the EIAA research found that they were emailing, searching, social networking, instant messaging and watching video.  But when it comes to the mobile web, the stats from GSMA Mobile Media Metrics revealed that Facebook was king. The social networking site sat atop the top 10 most visited sites that included Google, the mobile operator sites, popular ISPs such as Yahoo and handset manufacturer sites such as Apple and Nokia.  But when it came to time spent on the mobile internet, Facebook’s dominance was even more marked – its cumulative total being almost twice as high as the other 9 sites added together.

As for what they’re not doing – well it’s clear they’re not purchasing on mobile websites in any great volume yet  Figures from Ovum and Verdict found that mobile internet sales accounted for less than 1% of total online retail spending in 2009 ,with only 2.1% of the adult population shopping using the internet on their mobile phone.

So what does all this mean for the luxury marketer wondering whether to add a ‘mobile marketing’ row to his or her budget spreadsheet for 2010?

Well the usage of the mobile web still seems to be in its early stages. People are using if for keeping up with friends, searching for information on the move, and looking up news, weather and sport, but more involved activities such as researching and purchasing products are still to move beyond minority activities – no doubt because most people find those tasks easier and quicker to accomplish on their PCs back home.

As for mobile advertising, this is still in it’s infancy – less than £38m was spent on this last year, split relatively evenly between search and display.  But just because it’s in its infancy is no reason to reject it.

Advertising options are developing fast, as the soon to be released ‘in-app’ advertising platform from Apple, iAd, demonstrates.  And the benefit of trialing this media now is that it is so embryonic that any campaigns are going to be able to deliver their message free from the competing clutter found in other media. 

Of course, the great strength of mobile media is also is it’s great risk – the ‘one-to-one’ nature of any communication delivered on such a personal device.  Get it right and the results will have a disproportionately positive effect on customer sentiment and behaviour. Get it wrong, and the pendulum will swing sharply in the opposite direction. 

Those with young, affluent, early adopting customers should be contemplating a ‘dabble’ but should be ensuring they make use of all the data at their disposal to understand the users’ motivation and context to deliver appropriate content at the appropriate time.

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By: Graham Painter

  • Jun
  • 17

Leading Women’s Glossies See Sharp ABC1 Readership Falls

Grazia's Readership Rise Defies the Recession

Grazia's Readership Rise Defies the Recession

The latest NRS figures have revealed sharp ABC1 readership falls for leading women’s glossies such as Glamour, Vogue and Red.

All showed falls of between 8 and 10% for the period April ‘09 to March ‘10 when compared with the previous 12 month period, contrasting with lesser overall readership falls.

However, the NRS figures weren’t all doom and gloom for upmarket women’s magazines.  Grazia continued it’s recession defying rise with an overall readership increase of 8% and a growth in ABC1 readers of 12%. And titles such as Tatler, Harpers Bazaar, Good Housekeeping and Woman & Home all posted small increases or, at worst, negligible falls.

The performance of the ‘Home’ magazine sector was poor but results varied – from House Beautiful at one extreme which saw an overall readership fall of 14% and an ABC1 readership fall of 13%, to Homes & Gardens with a negligible 3% fall across both readership groups.

The one sector that did see good growth was food related titles – a reflection of the ’staying in is the new going out’ mentality that these austere times have helped to form.  Both Sainbury’s Magazine and Waitrose Food Illustrated saw solid rises in readership across both categories but BBC Good Food outshone all other titles with  an 18% rise overall and a 14% rise amongst ABC1s.

One final point to note is the ever narrowing gap between You & Your Wedding and Brides.  The latter is still the wedding magazine of choice for luxury advertisers, but only just. The figures suggest a sharp narrowing of the gap after sharp readership falls at Brides with 19,000 ABC1 readers the only difference between the 2 titles.

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By: Graham Painter

  • Jun
  • 17

Telegraph and Mail Muscle In on Fashion

Telegraph.co.uk to Re-Launch Fashion Channel

Telegraph.co.uk to Re-Launch Fashion Channel

The Telegraph.co.uk is planning a re-launch of its site’s fashion channel to coincide with London Fashion Week in September.

The new site, which is being targeted at a younger demographic than the newspapers norm, will include new ad formats, social media tools and an e-commerce element.

The news comes hot on the heels of reports of a new fashion and beauty glossy to accompany the Mail on Sunday. The free glossy, Inspire, which will be a bagged supplement with an initial print run of 500,000, targeted at the higher, ABC1 demographic distribution points for the Mail on Sunday, is also due to be launched in London Fashion Week. If it proves to be a success, then a 2nd edition will be produced for London Fashion Week in February 2011.

Neither move is a surprise.  With circulation figures continuing to fall, all newspapers are looking at ways to boost their revenues.  The Mail clearly sees an opportunity to take on the Sunday’s Times Style and the Telegraph’s Stella to increase its advertising revenues. Meanwhile, the Telegraph has noted the eye-catching ad formats of online competitors like Glamour and Vogue and seen that it has some catching up to do. No doubt they’ll have also noticed the rapid growth of brands like Net-a-Porter, ASOS and My-Wardrobe and seen an opportunity for a new revenue stream.

For fashion advertisers, the news is all good.  Competition and choice helps to keep ad rates down and allows further options to more precisely reach their target customers.

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By: Graham Painter

  • Jun
  • 9

Conde Nast Re-Launches Glamour.com

Conde Nast Re-Launch Glamour.com
Conde Nast Re-Launch Glamour.com

The website of the no.1 women’s monthly, Glamour, re-launched yesterday – the latest in a series of site revamps by Conde Nast which has included Vogue, GQ and Conde Nast Traveller.

Those familiar with those sites will find many similarities with the new look Glamour.com – the 3 column format, the simplified navigation and the ’subscribe now’ link sitting prominently top right.

The first thing that strikes you is the visuals – this is a re-design that really let’s the pictures do the talking.  The white space that is created by generous leading between blocks and lines of text also helps create this premium, image-led feel.

The navigation is divided into 8 sections – Dos and Don’ts (fashion tips), Shopping, Fashion, Beauty & Hair, Celebrity, Blogs, Magazine and WOTY (Women of the Year). As you click down into each of these sections you notice quite a bit of cross promotion of content from one section to another. This makes perfect sense but also gives the impression that the content is a little thinner than perhaps ideal.

The team clearly understand the limited attention span of all online readers. Articles are delivered in a very visual way, often by slide show, with text kept to a minimum. Video content is available, but is a little spartan at this stage. Every attempt is made to engage users in the content, with voting buttons on many items and comment options on all. 

There are links to Glamour’s transactional shopping site, although some opportunities have been missed to create a more seamless experience for the customer and drive online revenues. For example, clothes and accessories featured have links to take potential buyers to the relevant brand’s website, but not to the relevant product page of that website or the relevant page on Glamour’s own shopping site.

From an advertisers perspective there are plenty of formats to chose from, from leaderboards and expandable leaderboards, to MPUs and Double MPUs (which feature in the right hand column), skyscrapers and overlays. A range of rich media formats are available also, including video.  Of all the available options, we predict that the Double MPU will be the best performing format, as with the last site - these are the width of the column so the format is eye-catching and high impact.

Glamour’s Editor, Jo Elvin, said the new site offered’ unbeatable fashion, shopping, beauty and hair content – no one will make style decisions without our help again.’ Is she right?  For the most part, yes.  Magazine websites have to tread a fine line between supporting sales of the magazine whilst not replacing them.  Glamour.com’s re-launch is a large step in the right direction but a greater depth of content, including video content, may be required to realise the dream. Still, with the promise of greater editorial resource on the online side, this could just be a matter of time.

Glamour.com receives 500,000 unique users per month, generating 8 million page impressions (Conde Nast’s own figures).

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By: Carla Burgess