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Archive for the ‘Out of Home’ Category

  • May
  • 15

Will Programmatic Trading Come to Offline Media too?

Will_Programmatic_Trading_Come_to_Offline_Media_tooOnline display advertising is booming – up by 12.4% in 2012 according to the IAB – and one of the drivers of that growth has been programmatic trading technology.

In a nutshell, programmatic trading allows for the automated buying of ad inventory via ad exchanges.  Publishers load their inventory into one side of the exchange and buyers, be they clients or their agencies, buy that ad inventory at the other end.  The transactions between buyers and sellers occur automatically depending on the parameters set by both parties. 

The beauty of programmatic trading is that it’s both efficient and effective for advertisers. It’s efficient in that advertisers are buying audiences rather than space. Those audiences can be based on their own data, such as the behaviour of the visitors to their site, on 3rd party data provided by the ad exchange (such as geodemographics or interests derived from browsing behaviour) or, more usually, a combination of the 2.  Hence, the advertiser can avoid the wastage of irrelevant impressions associated with the traditional approach – a particular problem for premium brands.  Efficiencies have also resulted from the explosion in online ad inventory that programmatic trading has driven, forcing down the overall price of online ad inventory.

The effectiveness derives from its performance based nature.  Advertisers can measure the actions their activity is creating and bids for inventory can be changed in real time (known as Real Time Bidding or RTB). Also, creative can be tested on the fly and optimised to that which is delivering the best results. 

At its best, programmatic buying can deliver the marketing nirvana of the right ad, with the right message, delivered to the right consumer, in the right context and bought at the right price.

Programmatic trading’s heartland is the world of remarketing and retargeting – targeting existing customers or prospects with relevant ads designed to move them through the final stages of the purchase funnel.  But more premium inventory is coming available which is tempting advertisers to divert brand,rather than just direct response, budgets to programmatic activity.  And with closed premium networks becoming available, and ‘brand safe’ technology negating the risk of online ads appearing in inappropriate environments, luxury brands are increasingly investing in programmatic too.

So programmatic trading has been a boon for advertisers.  Its no wonder that, according to IDC research, it’s forecast to grow from 17% of UK display ad sales to 30% in 2016. At Cream, we’ve found the programmatic activity can outperform generic PPC in some instances.  So wouldn’t it be a natural progression for advertisers to want to buy their offline media programmatically? Of course, and it looks like that’s the way things are heading.

Vistar Media has already launched an ad exchange for buying and selling digital outdoor space in the US.  Advertisers can logon to a website and select where they want their ads to run and for how long, then set their maximum bid and the space is bought automatically. Of course, some of the aspects of programmatic trading online are missing from this model – such as the performance-based nature and the audience targeting but that will come too.  With the advent of Route in the UK, it’s quite possible for advertisers to buy outdoor space based on very specific audience requirements. And with facial recognition increasingly being built into digital outdoor, advertisers will be able to understand the basic demographics of those viewing their ads and their dwell time so there can be a performance metric too.

Programmatic buying has also been introduced to radio in the US. Los Angeles-based Triton Digital has recently built an ad exchange that allows advertisers to automate the buying of online and mobile-audio radio ads. It has sold some inventory for media companies such as CBS Radio, which streams content on the web from many of their local stations.

But the big questions is, will programmatic buying ever come to TV? With the budgets spent in this arena and the ‘blunt cudgel’ like targeting on offer, programmatic buying seems to offer an opportunty to drive real efficiencies for advertisers.  And with initiatives such as Sky AdSmart, which allows targeting to individual households based on their demographics (a process called addressable TV advertising), specific programmatic audience targeting becomes a real possibility. Of course, TV stations will need to ‘play ball’, but if the pressure comes from advertisers, they’ll have to. 

Our view is that it’s inevitable that programmatic buying will extend to all aspects of offline media because advertisers will demand it, although it won’t completely replace the traditional segmented approach.  Advertisers will still want the re-assurance of ads that appear in the places and at the times they’ve specified and many brands will still see the appeal of targeting broad audiences.

But as programmatic buying spreads, so the onus shifts more to the brand marketer who will need to become literate in both its pros and its cons.  On the latter front, take its performance based nature – an advantage only if you’re measuring the right actions. And programmatic needs to be continually benchmarked against other techniques to keep it ‘honest’.  If marketers fail to grasp these realities, then this new form of buying will fail to deliver on its promise.

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By: Neil Cunningham

  • Mar
  • 5

Why Premium & Luxury Marketers Need to Reassess Out of Home

CHINA-ECONOMYThose premium and luxury marketers that have rejected out of home advertising on the basis that it doesn’t target their desired customer demographic tightly enough may want to think again.  That’s because the out of home industry is about to be transformed by a wholly new measurement system – Route.

More than 3 years in the making, Route is a people-focused way of measuring outdoor effectiveness and will be replacing the existing Postar system.

The data at the core of the new system is 19 billion records created by 28,000 people who each carried a GPS meter for 9 days. 3.5m journeys were tracked, measuring traffic near 450,000 outdoor advertising sites to reveal unparallel insight into who travels where, when, how and at what speed.

The study also sought to understand issues such as  the visibility of outdoor ads – for example, how visible are bus sides to people in cars vs. those on the pavement. It also pulled in data from external sources such as Transport for London and the Department of Transport. Algorithms were then used to calculate the probability of each respondent being exposed to any advertising site for any period of up to one year.

Some of the headline insights revealed by Route are of dubious value for advertisers – although it’s interesting to know that 50-54 year olds travel on average 5kmph faster than 15-17 years olds or that Londoners travel 25% slower than Glaswegians, these are insights that fit firmly under the ‘Pub Facts’ category rather than ‘Useful Marketing Insights’ one.

However, the fact that the average British consumer encounters 40 outdoor ads every day, and the average London commuter a staggering 74 just on the way into work is genuinely insightful. It highlights the need for stand out creative but also for what Route promises to offer – precise targeting of audiences.

Imagine you’re trying to target 35-55 year old business men with a digital outdoor campaign. Your assumption would be that the most efficient time to reach them is on the morning or evening commute, and Route confirms that. But you may not know that the next most efficient time to reach them is between 4 and 7pm on weekends – a genuinely new insight that Route delivers

And that’s why Route will cause premium and luxury marketers to re-assess their attitude to out of home advertising because it promises more precise targeting. So campaigns can still be planned on standard factors such as age and gender, but on new factors as well such as lifestyle, leisure habits, education and, most importantly for luxury advertisers, wealth.

This micro targeting won’t substitute for the need for standout creative but it will mean that if your target consumer is going to see 74 ads on their commute into work, they’ll be a greater chance that a larger proportion of them will be yours.

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By: Lucy Jennings

  • Nov
  • 15

How Do You Reach High Net Worth Consumers?

How_Do_You_Reach_HNW_ConsumersA new advertising product has been launched aimed at reaching high net worth individuals. You can now target the estimated 4 million passengers travelling across the EMEA region in private jets each year via a network of digital screens in 165 private-jet terminals across Europe, the Middle East and Africa.

Of course, opportunities like this are sure to pique the interest of luxury brand marketers, but the same question marks remain as with any medium purporting to precisely target high net worth individuals. Will they actual consume the advertising? Is the environment right? Will they find the concept engaging? Or will it merely be audio-visual wallpaper as the target audience addresses more pressing tasks?

Many publications cross our desks here at Cream that claim to target high net worth indviduals. And we have little doubt that the audience they’re distributed to fit the profile of the audience their publishers are claiming. But do wealthy people consume content just because its targeted at the wealthy? Or do they consume content that reflects their personal interests and current requirements?

That’s not to say it’s impossible to precisely target high net worth individuals. But the ways to do it need to be more sophisticated than just targeting the audience – it needs to reflect their personal interests and current requirements.

One way of approaching it may be to use the device the content is being consumed on as a filter. For example, iPad ownership is a reflection of affluence. By running advertising across a tablet network, and targeting magazine content – which is more likely to be consumed in quality time when HNW consumers will be more receptive to advertiser messages – luxury advertisers would be targeting the right audience consuming relevant content in the right frame of mind and could be confident that the environment was premium.

More precise targeting could be delivered by an ad network – or an aggregation of ad networks given the scarce nature of this audience. Retargeting is an obvious option – serving targeted ads to consumers who have already visited your site and perhaps taken a step or 2 down the purchase process. Beyond that, HNW consumers could be targeted via combining demographic, behavioural and contextual targeting, so delivering luxury advertiser ads to the right audience, with the right interest in a relevant environment. By filtering further via semantic targeting, the process could be even more precise – delivering a product ad that was highly relevant to the content the individual was consuming.

Of course, luxury brands have traditionally steered away from networks because of their blind nature, although it could be argued that by using the combination of targeting methods described above, the environment will be right almost by definition.

However, networks do now exist, such as Martini Media, which consist entirely sites of a premium nature – in Martini Media’s case, with an audience averaging £250,000+ in annual income. Martini offers a number of channels – sites that reflect the audiences interest and mission at that particular time, such as travel or fashion – and combines it with 3rd party demographic data so that advertisers can target the right audience, in a premium environment who are consuming content relevant to their offering.

We at Cream believe digital, and ad networks in particular, can be key to targeting this audience – particularly when looking for scale. Digital is one of the few media that is consumed more deeply by HNW individuals than the rest of the population and networks offer the opportunity to target the audience precisely with little budget wastage, and can serve a creative which reflects that individual’s current goals and requirements.

And of course, digital offers the opportunity for more specific measurement – who saw the ad and whether and how they engaged with it..

Digital screens in private -jet terminals may seem like a good idea but if we were you, we’d save our money for something more likely to deliver results.

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By: Carla Burgess

  • Oct
  • 16

Mobile Response: The 3 Best Alternatives to QR Codes

QR, or Quick Response, codes have become ubiquitous. Found on print and outdoor ads, product packaging and even gravestones, they have risen to prominence as marketers have realised their potential to connect consumers simply and instantaneously to relevant content via consumers’ mobile devices. Used well, a QR code can extend a fleeting impression into a more sustained engagement and thus speed the consumer down the purchase funnel.

But QR codes have their limitations.  The reflective screens of TV, PC screens and digital outdoor can make them difficult to photograph. And their rather functional form, and minimum size requirements, can interfere with the aesthetics of advertisements – a fact that premium and luxury advertisers will be more sensitive to than most.

So it’s hardly surprising that several new technologies are jostling to knock QR codes off their pedestal. Here are the best of them.

Aurasma

Aurasma is an augmented reality app that uses image-recognition technology to identify objects in the real world and then trigger pre-prepared digital content called ‘auras’.

aurasma_logoFor example, during London Fashion Week there was exclusive material available to readers of The Times T2 supplement. Those who viewed the page through the Aurasma app could access exclusive video content of the shows and buy products directly off the page. Other publications that have used Aurasma include the FT, Top Gear, Heat and The Guardian.

It’s not just print ads that Aurasma can recognise but whole range of real world objects, even buildings, if they’re distinctive enough. And the app is sophisticated enough to make allowances for different lighting conditions and camera angles.

Of course, Aurasma can’t match the ubiquity of QR codes, despite their Tottenham shirt sponsorship and an impressive 4 million downloads of the app to date.

However, Aurasma offers the potential to deliver a different kind of experience to QR codes – viewing an ad through the app and then watching that ad ‘come to life’ is a more talkable and memorable experience for consumers than the simple scanning of a QR code to be connected to product information online.

Audio Recognition Apps

Of course, QR codes are not ideal for television or cinema – expecting the consumer to jump out of their seat and photograph a QR code that will be ‘on screen’ for a limited time is asking too much.

Here, the future may lie in audio recognition apps, including audio watermarking solutions.

Perhaps the best example of this is recent partnership announced between Shazam, the popular music identification app, and ITV.

shazam-logoNow ITV viewers with their Shazam app active can be connected to additional content from that advertiser – be it games, videos, discount vouchers or ecommerce pages – via the app recognising music in the ad.  Advertisers such as Cadburys and Pepsi have already leveraged this technology can enable viewers to download music and win festival passes and Olympic tickets.

Audio watermarking is a related technology.  Again, the viewer needs the relevant app loaded onto their phone and active, and audio triggers the app to connect the viewer to additional digital content. However, in this case, the watermark is ‘hidden’ i.e. it’s not audible to the human ear.

Digital Watermarking

Digital watermarking is a technology borne out of a US bank note counterfeit security device. It works by imbedding an invisible-to the-naked-eye algorithm within an image, so ads are not compromised aesthetically. A smartphone or tablet with the digital watermarking app loaded is able to scan the image using its inbuilt camera and link to any online content.

DigWam _LogoPerhaps the best example of digital watermarking is DigWam, a joint venture between Wellcom London, the media production agency and Cousin the global print media specialist. Between them they shared a number of fashion clients and luxury brand retailers and were therefore looking for an elegant solution to the print-to-mobile opportunity.

DigWam comes with the additional benefit of an in-depth data analytics package, allowing advertisers to forensically analyse their response with reports on what device was being used, where it was activated and what online content was downloaded.

The key to which platform becomes dominant is which app becomes most prevalent on consumers smartphones and which is most commonly embedded into the apps of others. However, with the no.1 mobile response mechanism, QR codes, used by just over 11% of smartphone users, the battle for dominance in this sector has yet to be won.

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By: Neil Cunningham

  • May
  • 14

Is NFC the Future of Interactive Out of Home?

As we’ve outlined previously, consumers are increasingly embracing out of home creatives that offer interactivity via smartphones.

A recent survey by Clear Channel and Posterscope backs up that finding.  Their study found that 23% of consumers had interacted with a poster advert using their smartphone – 2nd only to print adverts (28%). And they’re not only interacting – the survey found that they were enjoying the experience too (84% of those that had interacted) and recommending it to their friends too (72%).

At present, the dominant interactive technology is QR codes, with 2/3s of the sample having used them. This compared to only 20% who had used mobile barcode scanners (in 2nd place) and 7% that had used Bluetooth (in 3rd) to interact with ads.

However, one of the least used interactive mobile technologies, NFC – only 3% of the sample had used it to interact with advertising - is the one which arguably holds most potential for outdoor advertisers.

NFC, or Near Field Communications, is a wireless technology that allows individuals  to make transactions and exchange digital content with other NFC-enabled devices.  In 2011, just 5% of phones were NFC-enabled but a recent report released by MarketResearch.com predicted that by 2016 this figure would be up to 50%. 

The other problem with NFC is that it’s very little known – 2/3s of consumers don’t know if their phone has NFC and even 60% of smartphone owners who’s phone has NFC are unaware.

So why does a technology with low levels of penetration, low levels of awareness and low levels of usage offer such potential to out of home advertisers? Well, for a couple of reasons.

First of all, there’s the ease of use.  Just by tapping their NFC-enabled phone to the NFC-enabled poster when invited to do so, consumers can carry out a variety of actions from downloading vouchers to getting directions (e.g. to a local store) or liking a brand’s Facebook page. No need to download apps or take photographs with a phone camera as for QR codes.

Secondly, NFC is a technology that offers this potential almost exclusively to out of home as an advertising medium.  Digital out of home sites can be NFC-enabled – TVs and newspapers cannot.

But NFC’s greatest potential lies in its usage as a wireless payment technology. Combine this with NFC-enabled poster sites and you have an interesting possibility – the ability to purchase direct from a poster site. In fact, 57% of the Clear Channel/Posterscope sample would be prepared to purchase products from a NFC-enabled poster using their smartphone.

When this subject was further probed in the survey, there didn’t seem to be a product category that consumers wouldn’t consider buying from a poster – including clothing, beauty/personal grooming products and even flights. In fact, many saw the convenience of purchasing ‘on the go’ and then collecting the product in store or having it delivered.

However, before this vision is reached, NFC does have to overcome some barriers, and not just its lack of awareness. 30% of the sample wouldn’t use NFC-enabled poster sites – mainly because they weren’t convinced by the utility but also because of fears over security.

Nonetheless, NFC does offer some interesting possibilities to premium and luxury advertisers, not least the opportunity to turn billboard sites into microstores that deliver a tangible commercial return. There are some significant barriers to overcome before adoption becomes significant – even amongst affluent consumers who tend to be at the forefront of the adoption of new technologies – but for premium and luxury brands, NFC does appear to be a technology to watch very closely.

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By: Karen Stephenson