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  • May
  • 15

Will Programmatic Trading Come to Offline Media too?

Will_Programmatic_Trading_Come_to_Offline_Media_tooOnline display advertising is booming – up by 12.4% in 2012 according to the IAB – and one of the drivers of that growth has been programmatic trading technology.

In a nutshell, programmatic trading allows for the automated buying of ad inventory via ad exchanges.  Publishers load their inventory into one side of the exchange and buyers, be they clients or their agencies, buy that ad inventory at the other end.  The transactions between buyers and sellers occur automatically depending on the parameters set by both parties. 

The beauty of programmatic trading is that it’s both efficient and effective for advertisers. It’s efficient in that advertisers are buying audiences rather than space. Those audiences can be based on their own data, such as the behaviour of the visitors to their site, on 3rd party data provided by the ad exchange (such as geodemographics or interests derived from browsing behaviour) or, more usually, a combination of the 2.  Hence, the advertiser can avoid the wastage of irrelevant impressions associated with the traditional approach – a particular problem for premium brands.  Efficiencies have also resulted from the explosion in online ad inventory that programmatic trading has driven, forcing down the overall price of online ad inventory.

The effectiveness derives from its performance based nature.  Advertisers can measure the actions their activity is creating and bids for inventory can be changed in real time (known as Real Time Bidding or RTB). Also, creative can be tested on the fly and optimised to that which is delivering the best results. 

At its best, programmatic buying can deliver the marketing nirvana of the right ad, with the right message, delivered to the right consumer, in the right context and bought at the right price.

Programmatic trading’s heartland is the world of remarketing and retargeting – targeting existing customers or prospects with relevant ads designed to move them through the final stages of the purchase funnel.  But more premium inventory is coming available which is tempting advertisers to divert brand,rather than just direct response, budgets to programmatic activity.  And with closed premium networks becoming available, and ‘brand safe’ technology negating the risk of online ads appearing in inappropriate environments, luxury brands are increasingly investing in programmatic too.

So programmatic trading has been a boon for advertisers.  Its no wonder that, according to IDC research, it’s forecast to grow from 17% of UK display ad sales to 30% in 2016. At Cream, we’ve found the programmatic activity can outperform generic PPC in some instances.  So wouldn’t it be a natural progression for advertisers to want to buy their offline media programmatically? Of course, and it looks like that’s the way things are heading.

Vistar Media has already launched an ad exchange for buying and selling digital outdoor space in the US.  Advertisers can logon to a website and select where they want their ads to run and for how long, then set their maximum bid and the space is bought automatically. Of course, some of the aspects of programmatic trading online are missing from this model – such as the performance-based nature and the audience targeting but that will come too.  With the advent of Route in the UK, it’s quite possible for advertisers to buy outdoor space based on very specific audience requirements. And with facial recognition increasingly being built into digital outdoor, advertisers will be able to understand the basic demographics of those viewing their ads and their dwell time so there can be a performance metric too.

Programmatic buying has also been introduced to radio in the US. Los Angeles-based Triton Digital has recently built an ad exchange that allows advertisers to automate the buying of online and mobile-audio radio ads. It has sold some inventory for media companies such as CBS Radio, which streams content on the web from many of their local stations.

But the big questions is, will programmatic buying ever come to TV? With the budgets spent in this arena and the ‘blunt cudgel’ like targeting on offer, programmatic buying seems to offer an opportunty to drive real efficiencies for advertisers.  And with initiatives such as Sky AdSmart, which allows targeting to individual households based on their demographics (a process called addressable TV advertising), specific programmatic audience targeting becomes a real possibility. Of course, TV stations will need to ‘play ball’, but if the pressure comes from advertisers, they’ll have to. 

Our view is that it’s inevitable that programmatic buying will extend to all aspects of offline media because advertisers will demand it, although it won’t completely replace the traditional segmented approach.  Advertisers will still want the re-assurance of ads that appear in the places and at the times they’ve specified and many brands will still see the appeal of targeting broad audiences.

But as programmatic buying spreads, so the onus shifts more to the brand marketer who will need to become literate in both its pros and its cons.  On the latter front, take its performance based nature – an advantage only if you’re measuring the right actions. And programmatic needs to be continually benchmarked against other techniques to keep it ‘honest’.  If marketers fail to grasp these realities, then this new form of buying will fail to deliver on its promise.

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By: Neil Cunningham

  • May
  • 1

How are Magazine Publishers Reacting to Declining Print Revenues?

How_are_Magazine_Publishers_Reacting_to_Declining_Print_RevenuesWe’ve been predicting there’ll be a ’shake out’ in the magazine world for quite some time and last week saw a major casualty with the demise of Bauer’s ‘More’ magazine after 25 years of publication.

Although the shut down of so high profile a title came as a surprise, a look at More’s recent circulation figures made the reasons easy to understand. The July to December ABCs revealed a 40% fall in weekly circulation to plunge the magazine below 100,000 for the first time, and this despite a an reader research-led revamp last Summer involving a move away from celebrity-focused editorial.

Magazine publishers are still struggling to find lucrative alternatives to print circulation and advertising revenues. Audiences are moving online and, with so many alternatives for advertisers in this environment, publishers are struggling to replace offline revenues with online ones. Bauer clearly decided the prospects for future ad revenues weren’t good, online or offline, so ‘More’ had to go.

Different publishers are approaching this core challenge in different ways.

For example, whilst Bauer is selectively trimming its magazine portfolio, they’re also selectively expanding in other areas.  Their acquisition of Planet Rock in February, a loss making radio station previously owned by millionaire and rock music fan Malcolm Bluemel, reflects their view that radio in general is a growth media and that guitar music in particular is a fast growing genre.  Further radio acquisitions may follow – Bauer is believed to have held talks to buy the loss making Absolute Radio.

Bauer may be shifting the balance of power of their media portfolio in reaction to the changing media habits of consumers but IPC have taken a different approach. Their response has been to align their commercial offering more closely with the needs of advertisers in the hope that more attractive formats will help to boost flagging advertising revenues across their existing portfolio.

The owner of Marie Claire, Look and InStyle has launched a new advertising position across all its titles – Inspired Conversations. The aim is to connect advertisers more closely with IPC’s editorial content – a shift towards ‘native marketing’ we predicted earlier this year – and to offer a more holistic solution to their advertisers challenges across their magazine portfolio.

Take IPC’s new ad product Amplify, launched earlier this month. Amplify  involves the advertiser taking over a section of an IPC title’s site relevant to the campaign. This advertising unit features both the advertiser’s creative and IPC’s editorial content. Consumers who interact with the advertiser’s creative are driven to the advertiser’s chosen site, and those that interact with the editorial content are driven back to the section of the IPC brand’s website that is sponsored by the advertiser. So far, so good, but that’s not all.  Using RadiumOne’s data-driven advertising platform, IPC can analyse who’s interacting with the advertiser’s content and how they’re interacting with it to identify a relevant audience with purchase intent.  The advertiser-sponsored content is then served (or amplified) to other audiences who fit this profile across IPCs range of sites.

IPC has also launched Social Catalyst, a venture which will use PeerIndex’s network of over 150,000 key influencers to generate genuine word of mouth for advertisers across Facebook, Twitter, LinkedIn and Quora, in addition to other blogs and websites.

And more advertising innovations will follow – 2 new advertising initiatives are to be announced in the coming weeks and further research is being undertaken with advertising partners into how consumers engage with brands, content and advertising across all platforms.

Trimming your portfolio and trying to extract more value from your existing portfolio are 2 strategies you’d expect in a sector in decline, but surely launching new titles is counter-intuitive?  Well, that’s exactly what challenger brand Shortlist Media are doing.

However, it’s new title – Never Underdressed – will be digital only.  The fashion title, which is being pitched against market leaders such as Elle, Vogue and Marie Claire, will launch next month on desktops, tablets and smartphones only.

Of course the content will be key to its success but Shortlist are also banking on a range of ‘innovative and immersive new advertising formats that extend across desktop, tablet and mobile and allow brands to deliver…high impact campaigns across all platforms simultaneously.’ They’ve certainly appointed a team to deliver digital advertising innovation  with the project being headed by Carrie Tyler, the former digital director of Elle, as editor, and Lucy Alexander, the ex-digital ad director of Elle, as publisher. It will be interesting to see if a ‘mobile first’ product can cut through the clutter in the women’s magazine world and deliver a solution to advertisers markedly better than those titles adapted to the mobile environment.

Which strategy will succeed? Perhaps all of them.  Some titles are clearly past their sell-by date, publishers need to offer ad formats that are less interruptive in line with general trends in advertising, and the lower costs of distribution of digital only products will make easier to launch challenger titles. And publishers need to try new things – otherwise their influence over consumers and their share of advertising revenues will continue to fall.

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By: Carrie Millard

  • Apr
  • 17

How Can Luxury Brands Personalize their Marketing?

How_Can_Luxury_Brands_Personalize_their_MarketingLuxury marketers have always striven for greater personalization.

Of course, the main driver is conversion. The more tailored the marketing message, the more relevant it is to the recipient and the more likely that recipient will purchase.  But for luxury brands, where so much of the service differentiation is about personalization, it seems consistent with overall proposition to offer a personalized marketing experience too.

And the good news is that customers want personalisation too and they’re prepared to surrender data in order to achieve it.

An Experian study found that half of British consumers would be willing to share data with companies for marketing purposes, albeit only if strict parameters were put in place governing such activity.

The Experian findings were backed up by a study conducted by Accenture which found that the majority of consumers in both the U.S. and UK were willing for retailers to use some of their personal data in order to present personalized products, services and offers.  73% of consumers in the Accenture survey said they’d prefer to do business with retailers who use personal information to make their shopping experience more relevant. However, 88% thought that companies should give them the flexibility to control how their personal information was being used to personalize their shopping experience.

It’s clear that shoppers are prepared to trade their data – either implicitly via tracking of their browser behaviour or explicitly by specific capturing of their preferences – in return for the convenience of only being served content and offers which are relevant for them.

So consumers are willing and marketers are willing – but how can you actually make personalization happen in your business in a meaningful and affordable way?  We’d like to share 3 examples.

Let’s start with advertising. For us, retargeting and remarketing stand out as the greatest opportunity for personalization.  Serving digital ads beyond your site to prospects who have abandoned your site prior to purchase, or to existing customers to encourage re-purchase, are both cost effective ways to increase site conversion.

It’s standard practice for those ads to be tailored by stage in the purchase funnel and site content consumed. If used intelligently and sensitively to the values of your brand, then retargeting and remarketing are great examples of using implicit data to personalize advertising.

But things can be taken to another level.  Add in your own transaction data, such as past purchase history, customer location and purchase channel and you have a tool for delivering highly relevant and powerful personalized advertising to drive past customers and prospects both into and through your purchase channel.

Now let’s look at a couple of examples that apply to the site experience. Of course, the more personalized this can be to the individual user, the more likely that user will dwell and purchase.

New tools are making site personalization ever more accessible for those brands who don’t have Amazon-like budgets.  For example, Qubit allows etailers to analyse their visitors site behaviours and then add personalized layers of content to improve visitor experience and maximise conversion without having to make costly updates to their sites. So, for example, tools like this would enable an etailer to present a ‘free international shipping’ banner for visitors from overseas IP addresses, hence increasing conversion amongst that prospect segment.

However, another approach is to put the personalization in the hands of the consumer rather than in the hands of the brand, as luxury fashion etailer Revolve has done. 

Their site has a tool which allows shoppers to build their own digital boutiques, curating a selection of their favourite products and designers on the site. ‘Boutique owners’ are not only 6 times more likely to convert than standard website visitors, they’re also willingly surrendering information that allows Revolve to serve them highly personalized marketing. In this case, shopper boutiques are used to inform an email marketing strategy that provides shoppers with more in-depth information about the products in their boutiques as well as new arrivals and must-have items from the designers they’ve featured.

Of course the balance always lies between the investment required to achieve personalization and the likely return from that investment. With premium and luxury brands, because of the margins involved, this relationship is more likely to be positive. It’s certainly an area we’d suggest you take a serious look at – if only because customer expectations are rising all the time.

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By: Shifra Cook

  • Apr
  • 4

What Impact Will Newspaper Paywalls Have on Premium & Luxury Advertisers?

What_Impact_will_newspaper_paywalls_have_on_premium_and_luxury_advertisersOnline newspaper subscriptions are making headlines again with the news that the online editions of the Telegraph and The Sun will be disappearing behind paywalls.

The Sun is set to join its siblings, the Times and the Sunday Times, behind a complete paywall in September, a decision driven by a ‘deep seated belief that it is just untenable to have 2.4m people paying 40p for The Sun at the same time as a bunch of other people are getting it for free,’ according to Mike Darcey, News International’s CEO. The announcement comes just a few months after News International paid £20m to secure the rights to Premier League highlights on the web and on mobile devices – content that will increase the appeal of the post paywall Sun to potential subscribers.

The Telegraph is to introduce a metered paywall, the first newspaper brand to do so in the UK, echoing the successful model introduced by the New York Times 2 years ago.  Online readers will be able to access 20 articles for free per month before the paywall comes into effect. Initial charges will be £1.99 for access to the website and content via apps, and £9.99 per month for a package which adds tablet access and loyalty club membership.

The Telegraph has some confidence that it’s new model will be a success. It launched a metered model for its international website in November of last year and 9 out of 10 people who took a free trial went on to take a full subscription.

And Telegraph execs have no doubt been casting their eyes across ‘the Pond’, where the New York Times has blazed a trail for successful paywalls.  Its metered offering, which allows free access to 10 articles, has been successful in attracting almost 700,000 subscribers and creating a new revenue stream worth over $60m, whilst having a minimal impact on reach and advertising revenues.

It’s clear that the newspaper industry is reaching a crossroads with 2 paths they can take.  It’s looking likely that the majority will go the way of the US press, where most titles have decided that some form of paywall is the only way to secure their future.

The alternative route is to remain free for all and try to drive advertising and other ancillary revenues in line with traffic. It’s becoming clear that this approach will only work for titles that can deliver massive scale.  The Mail Online, with its 8m unique visitors in January, has grown its advertising revenues to a reported £45m on the back of its phenomenal growth – but other titles have struggled to grow at this pace and therefore reap the rewards that come with this scale.

But what impact will the escalation of paywalls have on premium and luxury advertisers? As we’ve discussed before, a potentially positive one. Whilst mass market advertisers may be put off by the resultant decline in reach that may result from paywalls, luxury advertisers will be attracted by a number of their positive effects.

The first is that online subscribers are likely to have a stronger relationship with the newspaper brand they subscribe to than casual readers, and advertisers can leverage that relationship to the benefit of their brand.

Secondly, newspapers are in a position to find out more about subscribers than about casual readers -and subscribers are more likely to volunteer information about themselves if they feel it will enhance their experience. These insights will prove useful to premium and luxury advertisers looking to target their offerings more precisely.

And finally, paywall publications are likely to invest in new advertising formats to try and offset any losses in ad revenues that their new model brings.  New offerings may include more interactive options, and more formats that blur the lines between editorial and advertising such as native advertising. More choice and innovation on offer can be no bad thing for premium advertisers looking to drive new prospects into their purchase funnels.

Although paywalls may make the online press a more attractive prospecting vehicle for premium and luxury brands, they’re only part of the solution for the beleaguered newspaper industry. Paywalls can pay, but they don’t fill the entire revenue black hole created by falling print circulations and ad revenues.  However, they have bought the press some time to work out exactly how to bridge that revenue gap – or how to survive on substantially lower revenues…

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By: Carla Burgess

  • Mar
  • 20

Hearst to Launch Cosmo Fashion

Hearst_Launches_Cosmo_FashionHearst are to launch a new bi-annual fashion extension to the successful Cosmopolitan magazine franchise – Cosmo Fashion.

Under the creative direction of Shelly Vella, Fashion & Style Director, Cosmo Fashion is being positioned as a ‘premium book which will deliver gorgeous, inspirational main fashion as well as dedicated watch, jewellery and accessory features.’ It will also include a page on male fashion to help readers to keep their men stylish too.

With an initial print run of 100,000, the new title will have a premium look, with an uber-sized coffee table format, foil-blocking on the cover to attract the newstand magpies and content showcased on glossy solaris paper stock. The first edition will be available from 18th September, a day after the end of London Fashion Week SS14.

On the digital front, the main key vehicle for this new fashion content will be a new weekly enewsletter to be sent to Cosmopolitan’s existing subscriber list. This will link to new content on the site which will include ‘behind the scenes’ insight into the making of the Fashion issue, as well as ’secret’ content that will be unlocked during the Fashion Weeks in September. A Little Black Book’ of the trendiest and must be places in each of the fashion capitals (London, Milan, New York and Paris) is also promised.

This new venture is very much in line with Hearst existing strategy of launching magazine extensions – recent ventures have included Company Edit and Cosmo Body. It’s cover price, at £6, although a significant premium on buying the magazine (£3.60) is broadly in line with other dedicated fashion titles such as Elle Collection (£7) and Marie Claire Runway (£6).

There’s no doubt that Cosmopolitan readers are an attractive demographic for premium fashion advertisers.  The magazine’s own research has found that their readers account  for £1 in every £14 spent on fashion in the UK – more than the readers of any other magazine. And it’s reach amongst AB women in the UK – almost 400,000 in total - is unsurpassed. 

But Cosmopolitan has been an unattractive advertising vehicle for some premium fashion brands because of the ‘racy-ness’ of much of its content. A magazine dedicated to fashion overcomes this problem and means premium fashion brands can access these readers without worrying about compromising their brand values.

And the tone of the new magazine will help to. Its aim is to be fashion shopping bible, rather than purely a fashion look book like some of its competitors. The Cosmo Shopping Genie app will be heavily promoted on its pages offering advertisers the enticing possibility that interest will be turned straight into purchase.

In short, we think this will offer a quality environment and highly relevant audience for premium fashion brands without any of the content concerns that come with it’s ’mother’ title.

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By: Carrie Millard