Founder & CEO
Graham began his career at Saatchi & Saatchi and Young & Rubicam. After 15 years of working with premium and luxury brand clients including Orient Express, Sotheby’s and Cunard, he set up Cream in 2003 as the only independent media agency specialising in the premium and luxury sector.
Lucy is responsible for financial guidance, reporting and the control of Cream’s business processes. She joined Cream in August 2016 following roles at ?WhatIf! Innovation and the Next Fifteen Communications Group. Her background in forecasting, reporting and analysis enables her to provide the insight required for Cream’s continued growth. Lucy is ACA qualified and a Liverpool University graduate with a MA in Business Finance.
Director of Strategy & Insight
Charlotte directs Cream’s luxury team, developing and leading marketing strategies for luxury brands. Charlotte joined Cream in 2013 as a graduate trainee. She has lead strategic media planning across multimedia channels, connecting brands with affluent audiences, including Boodles, The Watch Gallery and Georg Jensen. Charlotte graduated from the University of Durham with a BA in Politics.
Strategic Business Director
Fliss directs new business and marketing at Cream, and leads all brand strategy and creative projects for beauty, fashion and fragrance. Her background is in fashion magazines; InStyle, Marie Claire, and ELLE, as well as fragrance consulting at Liberty. Fliss graduated with a BA in Theatre Studies from Royal Holloway.
Dr Wayne Fletcher
Director of Strategy
Wayne ‘s expertise spans the fields of data analysis, human behaviour, brand development, digital marketing and design-led-thinking and creativity. Following stints at Carat, McCann Erickson and Naked, he joined Cream in April 2014 and now applies his award-winning strategic skills to existing and prospective Cream clients.
Global Luxury & Media Advisor
As Founder and formerly publisher of the multi-award winning FT supplement ‘How To Spend It’ and former Chief Executive of Walpole, Julia is the authoritative voice of British Luxury. She uses her deep knowledge, passionate advocacy of luxury and wide circle of contacts to help Cream with strategy and business development.
Digital Influence Director
Amber manages Cream’s digital and social team, developing social strategy for Cream’s clients. She joined in 2014, following 5 years at Jack Wills where she helped launch the brand stateside. Amber is a prime mover in the creation of the Cream Influencer Network, a project which utilised her knowledge of fashion influencers. She graduated from Oxford Brookes University with a BA in Retail & Business Management.